How long will it take for me to receive my order?
Remi-Niscent Hair has a strict policy of at least 7 Working Days, however we will endeavour to get your order to you as soon as possible. The lengthy duration is simply because we order each request uniquely from the suppliers, we do not stick hair as we believe this deteriorates the quality of the Virgin hair.
What Postal method is used?
Customers within the UK will receive the hair via Royal Mail and it will be a recorded delivery system, for orders outside the UK we would most likely use DHL or Royal Mail Special Delivery services.
Does The Hair Shed/Tangle?
Natural human hair shed’s, regardless of who uses it, the best way to manage shedding is by washing the hair consistently, conditioning the hair so it does not become tangled to easily. when it becomes tangled customers tend to experience more shedding as the comb through the hair more aggressively. Please refer to our blog in regards to minimising Shedding and Tangling.
Do you have a refund policy?
Due to the nature of the product we provide Remi-Niscent Hair has a strict NO Refund policy unless the packet has not been broken and the hair is as it was when it was sent to the customer. However we appreciate that if we fail to deliver on delivery times etc and orders are delayed, customers can return hair as long as the packets are not opened.
How long will the hair last me?
This is purely based on how you treat the hair, in the next couple of days we will post on the blog the ideal way to treat our hair in order to maximize the duration its useable for. Roughly we quote that the hair should last you atleast 6 months.
Am i able to feel hair samples?
We endeavour to allow all clients feel the hair prior to their purchase however in some cases it may be difficult if you are quite far from us etc, however we will try our hardest to make sure the majority of our customers get to feel the hair.
Who should i call if i need advice?
Both Amit and Alex are well experienced in the weave industry and have a detailed amount of knowledge about the types of hair and specific measures of care towards the hair, please feel free to contact them via email or call them directly.